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Important and Urgentįinally, in the upper-left quadrant are those activities that are both important and urgent.
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For IT people, network design, system backups, business development, UX and CX design and testing, software enhancement upgrades, network upgrades, and staff training are all examples of activities that are important, but not usually urgent. In this quadrant, you find planning and preparation, personal growth and development, and relationship-building. Your time management coach would tell you to spend most of your time in this quadrant, but, paradoxically, it’s often the quadrant that is most frequently ignored. In the upper-right quadrant, you find the activities that are important, but not urgent. Often, you can delegate activities in this quadrant, if they even need to be accomplished at all.
Activities in quadrant three might include something that’s important to other people but isn’t your responsibility, dealing with unimportant personal issues, many emails and telephone calls, and some meetings. This is often referred to as your quadrant of distraction.
In the lower-left quadrant are those activities that are urgent, but not important.
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